Travelers Car Insurance Review 2023: Comprehensive Coverage and Competitive Rates

Travelers, a prominent insurance company in the United States, holds a significant position within the industry. and has been providing auto insurance for over 160 years. Travelers offers standard coverage like liability, collision, and comprehensive as well as optional add-ons for roadside assistance and accident forgiveness. Rates are very competitive, especially for drivers with a good driving record. Travelers is a great choice for budget-conscious customers looking for a reputable company with a long history of paying out claims.

Liability Coverage: Essential Protection for All Drivers

Liability coverage is required in most states and pays for damages to other vehicles or property in an accident you cause. Travelers offers liability limits up to $500,000 for bodily injury and $100,000 for property damage per accident which should be sufficient for most drivers. Higher limits are available for an additional premium. Liability only provides coverage for the other party, so you'll want to consider additional coverage for your own vehicle.

Collision and Comprehensive: Protect Your Vehicle from Damage

Collision coverage pays for repairs to your vehicle after an accident. Comprehensive coverage protects against non-accident related damage like vandalism, theft, or natural disasters. Travelers offers both collision and comprehensive coverage with deductibles ranging from $250 to $2,500. The higher your deductible, the lower your premiums will be. These optional coverages provide peace of mind that you won't be left paying for costly repairs out of pocket.

New Car Replacement and Accident Forgiveness

Travelers offers new car replacement coverage for vehicles less than 5 years old. If your new vehicle is totaled in an accident, Travelers will pay the full cost to replace it with a brand new vehicle of the same make, model, and features. Accident forgiveness prevents your rates from increasing after your first at-fault accident. Both of these optional coverages can help reduce costs over the lifetime of your policy.

Discounts for Safe Drivers and Students

Travelers offers significant discounts for safe drivers and students. You can save up to 30% with a good driving record and up to 20% if you complete a safe driving course. Students under 25 can save up to 20% with a good student discount. Other discounts include:

• Multi-policy: Save up to 13% by bundling auto with homeowners, renters, or life insurance.

• Multi-car: Save up to 8% by insuring multiple vehicles on the same policy.

• Early quote: Save up to 10% for getting a quote at least 7 days before your current policy expires.

• Continuous insurance: Save up to 15% for maintaining continuous auto insurance coverage for at least 6 months.

• Homeowner: Save up to 5% for owning a home.

• Anti-theft device: Save up to 15% for having an anti-theft device installed in your vehicle.

Travelers has partnerships with many employers, alumni associations, and credit unions which may provide additional group discounts. It's worth checking if you belong to any organizations that offer a discount through Travelers.

Superior Financial Stability and Customer Satisfaction

Travelers has an A++ rating from A.M. Best, indicating superior financial stability. They have paid out over $70 billion in claims over the past 10 years. Travelers receives very good customer satisfaction ratings and fewer than average complaints for an insurance company of its size. They offer 24/7 customer service and claims support which can be reached by phone, email, or through their mobile app.

Travelers Mobile App and Online Services

Travelers' website and mobile app allow you to pay your bill, view policy details, report and track claims, contact an agent, and more. The mobile app has a 4.7/5 rating on the Apple App Store and 3.7 (4 on tablets)/5 on the Google Play Store. Through the website or app, you can:

• Pay your bill or set up automatic payments.

• View your policy details including coverage limits, deductibles, vehicles, and drivers.

• Start a new claim or check the status of an existing claim including photos, repair estimates, and payments issued.

• Contact an agent via phone, email, or live chat.
• Update policy information like adding or removing a vehicle or driver.

• View your insurance ID cards.

• Locate approved repair shops in your area.

• Read reviews and FAQs to better understand your coverage.

Travelers makes it easy to manage your account and claims digitally so you can avoid waiting on hold or for a response by mail. However, agents are still available to help with any questions you may have.

How Travelers Compares to Other Top Insurers

Travelers is one of the top 5 largest auto insurers in the U.S. along with State Farm, Geico, Progressive, and Allstate. Here's how Travelers compares:

• Rates: Travelers offers very competitive rates, especially for drivers with a good record. Their rates tend to be slightly lower than the industry average. Geico and Progressive typically have the lowest rates overall.

• Discounts: Travelers offers a wide range of discounts comparable to most other companies. State Farm and Geico may offer slightly lower discounts for students or those bundling multiple policies.

• Claims process: Travelers gets very good reviews for their claims handling and customer service. They are rated similarly to companies like Amica and USAA in this regard. Larger companies like State Farm and Geico receive more mixed reviews for claims and services.

• Optional coverages: Travelers offers standard optional coverages like roadside assistance, rental car reimbursement, and new car replacement. Some companies like Amica, USAA, and State Farm may offer slightly more options. Geico and Progressive typically offer fewer optional coverages.

• AM Best rating: Travelers has an A++ rating indicating superior financial stability. Most major companies like State Farm, Geico, Progressive, and Allstate also receive A ratings or better. Smaller companies may have lower ratings.

Overall, Travelers is an excellent choice for auto insurance with competitive rates, good customer service, and financial stability. For the budget-conscious driver, Geico and Progressive may have lower rates. For the highest level of customer service, Amica and USAA would rank slightly higher. But for most drivers, Travelers hits the sweet spot of value, service, and coverage.